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Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.
Step 1
If you have experienced this issue, please use the serial number checker to see if your iPhone 6s is eligible for a battery replacement, free of charge.
Step 2
If you have determined that your iPhone 6s qualifies for a battery replacement please complete this form.
Step 3
Once we have verified and processed your request we will contact you to schedule a time for you to bring in your iPhone for free battery replacement